You've found the perfect
flower girl dresses, you've placed your order and then... nothing. Do they have the dresses in your size.... today? When will your order ship? Can you even get a human being on the phone?It does seem like customer service is a lost art these days. But there can be exceptions.
One of those exceptions appears to be Little Girl Dresses.com - an online retailer of children's formal wear. You don't have to take our word for it. Just visit their "About Us" page on their website and you'll see some amazing (and up-to-date!) feedback notes from their satisfied customers.
Some of these are for orders within the U.S., but, amazingly, there are quite a few from places around the globe like Ireland, the U.K., China and Australia. Little Girl Dresses.com filled their orders and these customers had their flower girl dresses,
Communion dresses or Christening gowns in a matter of days (for foreign shipments) or, in one instance, in less than 24 hours for one lucky customer in the US.Their secret is not shipping everything by Next Day Air... that would be cheating. Instead, Little Girl Dresses.com uses secret weapons called Doug and Mary and Julie. Real live people who counsel customers via the phone on proper dress sizing, and then they determine the optimal shipping method to get the order to the customer.
Apparently it's working. Customers around the world are happy. So is Little Girl Dresses.com since it just posted record sales of flower girl dresses and Communion dresses in the first quarter of 2007. Record sales ordinarily tax a retail business' resources and bottlenecks and shipment delays can occur. Not so for Little Girl Dresses.com.
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